Find answers to common questions about our products, orders, shipping, and more. If you don’t see what you’re looking for, contact our support team!
Q: What materials are your products made of?
A: Our products are crafted from high-quality, carefully selected fabrics—including breathable cotton, linen, rayon, stretchy cotton-spandex blends, and weather-resistant nylon, polyester, or wool blends.
Q: Do you offer various sizes for your products?
A: Yes! We offer inclusive sizing for most styles, ranging from XS to L (for women’s items) and S to XL (for men’s items).
Q: Are your products true to size?
A: Most of our products run true to size. We recommend referring to our Size Guide for detailed measurements to ensure the perfect fit.
Q: How long will it take to receive my order?
A: United States: After your order is dispatched, standard delivery is expected to take 5–10 business days.
Canada: Delivery times vary based on the specific destination within Canada, with an estimated 7–15 business days from the date of dispatch.
Q: Can I track my order?
A: Yes! You’ll receive a tracking number via email once your order ships. Use the “Track Order” tool on our website to check status.
Note: For more detailed information about shipping eligibility, processing time, carrier partners, and handling of lost/delayed packages, please refer to our full
Shipping Policy. Q: What is your return policy?
A: We accept returns within 30 days of delivery for unused, unworn items with original tags attached.
Q: Can I exchange a product for a different size or style?
A: At this time, we do not offer direct exchanges for size or color adjustments.
If you’d like to switch to a different item (e.g., a new size or color), please place a new order for the desired product and initiate a return for your original purchase. In cases where an item is confirmed to be defective or incorrectly shipped, we may, at our discretion, arrange for a replacement or full refund.
